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Simplifying your billing process and improving the financial system of your dental practice

Simplifying your billing process and improving the financial system of your dental practice


We will streamline your billing process to alleviate any stress or confusion

  • Simplified


    Billing Process

  • Organizational



  • Powerful


    Billing Tools


Put your practice into the hands of industry experts.

Based in Staten Island, NY, Dental Billing Solutions Inc. is committed to the highest standards of privacy and business practice.

Our team of expert billers provide partners with individualized attention, working with the most advanced tools to simplify and perfect the billing process.

Let Dental Billing Solutions perfect the art of improving your dental practice today!


  • Powerful Dental Billing Tools

    Powerful Dental Billing Tools

    We use the newest industry tools to estimate the patient's payment responsibility prior to appointment and boost collection at the point of service.

  • Professional Discretion

    Professional Discretion

    Strict information security protocol ensures HIPAA compliance and upholds highest privacy standards.

  • Simplified Billing Process

    Simplified Billing Process

    We will alleviate stress and confusion and streamline your billing process by using our tried and true strategies in dealing with insurance companies and plans.

  • Focus on Patient Care

    Focus on Patient Care

    Let us handle your billing so your time and energy can be on patient care, increasing your productivity and profitability.

  • Manageable Business Contracts

    Manageable Business Contracts

    No excessive overhead costs and long-term contracts. We rely on our expertise to retain your business and form a long lasting partnership.

  • Organizational Stability

    Organizational Stability

    Ensure continuity of operations by providing oversights and monthly reports to address issues related to billing and security.

Testimonials of our clients

  • "Dental billing Solutions lives up to its motto.Through the short time that Alla has been helping my dental practice my business has grown exponentially. The company knows how to manage and cooperate with other workers while giving helpful feedback. With Dental Billing Solutions I was able to grow and get my practice on track. The company is well knowledged in the field of dental finance; they know what is healthy for a growing business. With Dental Billing solutions I can see my patients without having to worry about the financial field"

    Dr. Alexandra Yugelson DDS

    Soul Dental Chelsea, New York, NY
  • “I have many positive things to say about Dental Billing Solutions. The company is very dedicated to the cause of helping my business grow. Dental Billing Solutions did all my HMO and union credentialing. Alla and her team work nonstop to keep my practice well organized and functional. She also helps many of my workers who are new and require clarification or help on the tasks assigned to them. Alla is always available whenever I need her help. She always comes to help regardless of the situation.”

    Dr. Garry Shnayder DDS

    Brooklyn Oral Surgery and Implant Center Brooklyn, NY
  • "Unlike some other companies, Dental Billing Solutions is very cooperative. They share their ideas and contribute to the overall work efficiency of my dental office. Alla’s years of experience really stands out in the quality of her work. She always knows how to solve problems that no one else can. overall she is a very hard worker who is very professional.I’m very happy with the service Dental billing solutions provides to my office."

    Dr. Oksana Zak DDS

    Flatlands Dental Care, Brooklyn, NY


No exorbitant overhead costs and long-term contracts. We rely on our expertise to retain your business and form a long lasting partnership.

  • We have compiled the most frequently asked questions about our services and answers to showcase our practices and insights .

    All patients’ ledgers will be analyzed, outstanding claims that are over thirty days old will be checked with insurance company; all outstanding balances from the patient’s account will be displayed in patient’s appointment box two days prior to the scheduled appointment

  • Do I need a specific system or software to access your dental billing management services?

    All patients’ ledgers will be analyzed, outstanding claims that are over thirty days old will be checked with insurance company; all outstanding balances from the patient’s account will be displayed in patient’s appointment box two days prior to the scheduled appointment


  • What Is Dental COB?

    Coordination of benefits (COB) is a complicated part of insurance administration.

    Coordination of benefits occurs when a patient is covered by more than one dental benefit plan. When this is the case, various questions arise. In what order should claims be filed? How much will the various plans pay and how much will the patient be responsible to for? Once all parties have paid their respective portion of the bill, what will be the required write-off?

    To further complicate the COB issue, patients often have a misconception about the way payments are handled when they are covered by multiple plans. Many patients believe that being covered by more than one plan ensures that their insurance companies will pay the entire dental bill and the patient will not owe anything. When a patient learns that there is a balance to pay, dental staff have to explain why a payment is required. This can be a difficult conversation, especially when the patient firmly believes that the practice should absorb the remaining costs. Thus, it is important to have a proper understanding of coordination of benefits to avoid misconceptions and issues with your patients.

    Order of Coverage – The Basics

    With COBs, the first step in billing for dental procedures is to determine which plan is the primary plan. While the National Association of Insurance Commissioners (NAIC) has published various guidelines for determining the order of benefits, these guidelines are not law. Each state has the option of creating its own COB laws; however, self-funded plans follow federal law (ERISA), not state law. While most plans follow some version of the NAIC guidelines, there can be many variations for determining the order of benefits.

    Despite the many variations you may encounter, here are some basic guidelines that the majority of plans follow. While there are exceptions to these rules, you can generally use the following as a guideline:

    • Employee vs. Dependent
    •  The plan that covers the patient as an employee (or subscriber) is primary to the plan that covers the patient as a dependent.
    • Current Employment vs. Prior Employment
    •  The plan that covers the patient as an active employee is primary to the plan that covers the patient as a terminated employee. Note: This typically includes COBRA and retiree coverage.
    • Coverage by Multiple Active Employers
    • The plan that has covered the employee for the longest period of time is primary.
    • Dependent Children
    •  For patients with parents who are married or have joint custody, the birthday rule usually applies. This means that the parent whose birthday is earliest in the calendar year (without regard to age) is primary. For children with divorced parents, the court-ordered divorce decree will determine the order of coverage.
    • Medical vs. Dental Plan
    • When medical benefits are available for treatment performed by a dentist, the medical plan is typically primary to the dental plan.

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    Dental benefits differ from plan to plan; therefore, it is important that as much information about each plan be learned, especially since those different policies will affect the financial arrangements dentists make with patients. If the benefit criteria are known and related to the patient while the patient is still in the office, a more accurate financial arrangement can be made with the patient, limiting the number of reconsiderations or appeals.

    Here are The Trio of Guides which focus on:

    • Procedure code bundling, the systematic combining of distinct dental procedures by insurance carriers that results in a reduced benefit for the patient/beneficiary.

    • Down-coding, a practice of insurance carriers in which the procedure code has been changed to a less complex and/or lower cost procedure than was reported except where delineated in contract agreements.

    • A least expensive alternative treatment clause, more commonly known as the LEAT clause, a type of cost-containment measure used by many insurance carriers when there are multiple viable options of treatment available for a specific condition, and the plan will only pay for the least expensive treatment alternative.

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    Estimating a patient’s portion is one of the most useful tools available to dentists. By estimating a patient’s portion prior to treatment, it allows more efficient treatment planning for both the provider and patient. Through the estimation of a patient’s portion, you can collect copay and deductibles on the date of service to minimise the chance of having uncollected balances and fees meanwhile the patient can plan accordingly and decide whether they can afford the treatment or not. This will reduce your outstanding account receivables and increase overall office collection.

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    As the end of the year approaches, most insurance plans get ready to reset the patients’ early maximum for the start of a new year. With this, it’s highly recommended to urge your patients to use up their remaining maximums as anything left over at the start of a new year will be rendered null and void as the maximum refreshes. To inform your patients of their maximum being reset, is it advised to send out a letter explaining now is a good time to exhaust your maximum. Along with the letter, it is also wise to call them with a list of their unscheduled treatments and encourage them to schedule their appointment. In this situation, the patient wins due to having more services done without affecting their new yearly max and the dental office has a chance at a boost in collection.

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    Every successful treatment plan begins with patient education. Properly educating and consulting with your patients is the first step in owning a successful dental practice. As Dental health is often regarded as “secondary” to medical health it is often overlooked by patients unaware of what damages an unmaintained mouth can cause. Well educated patients are more likely to seek treatment, schedule routine appointments with your practice, pay for additional procedures and are less likely to neglect treatment and view it as unnecessary. To have a well-educated clientele, the dental billing team and the dental team must work in conjunction. Where the dental team explains why the treatment is important, the billing team should be able to elaborate and justify its cost.

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    With the rising costs of personal protective equipment (PPE) due to supply shortages from the COVID-19 pandemic, maintaining a dental clinic has never been more costly. In an attempt to alleviate the spending on PPE the ADA has released a statement on third-party payer reimbursement for costs associated with increased standards for personal protective equipment. The ADA recommends reporting any spending on PPE under the code D1999 as a temporary solution to receive reimbursement for spending on PPE, something to keep in mind is that D1999 should be reported via a per-visit basis. 

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